Administrative Assistant II

Washington, DC
Level/Salary Range: 
HR Contact: 
Saima Beaulieu
Job Category: 
Security Clearance Required: 
Position Type: 
Full Time

This position will be available on January 2, 2019.


The incumbent shall serve as a clerical expert and be responsible for working independently in delivering tasks and reports. The incumbent may be asked to evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, compile collected statistics and prepare reports, and maintain confidential information (i.e., employee lists, management contact information). The incumbent shall perform, but is not limited to, the following tasks:
• Shall acknowledge and adhere to all standards for conduct, internal controls, the Privacy Act, and the protection and safeguarding of all Personally Identifiable Information (PII).
• Prepare written communications using a variety of office software, specifically Microsoft Word, Power Point, Publisher, Excel, and SharePoint.
• Track and report official time and attendance records for all federal employees within the office through Time and Attendance Electronic System (TATEL).
• Assist with travel arrangements using online Travel Manager System (E2), (i.e., airfare, hotel, and rental car) and complete travel vouchers for employee reimbursement.
• Answer incoming calls; manage mail, track memoranda, correspondence and taskers; prepare briefing materials and compile reports; organize, type, collate and file; maintain personnel calendars and appointments; assist with ordering, tracking, and receiving inventory.
• Track and verify Government employee award/recognition payments.
• Utilize Federal personnel rules and regulations including the Foreign Affairs Manual Volume III (FAM-Personnel).
• Process employees for DS badges and assist with new hire orientation and respond to routine questions on policies and procedures.
• Admit and welcome visitors into facility and maintain visitor log-in files.
• Provide support to other projects or tasks as required.
• Liaise with building management to report and resolve maintenance issues.
• Operate office equipment, including but not limited to: document scanners, telephones, intercoms, label printers, and cameras.
• Assist with ordering, tracking, receiving, and inventorying office supplies through various methods (GSA, CA internal).

Education / Experience Required: 

• HS Diploma and two (2) years of experience serving in a similar capacity.
• Proficient in the Microsoft Suite of Office Products (i.e., Word, Power Point, Excel, SharePoint and Outlook).
• Demonstrated ability to prioritize and organize simultaneous work flow duties.
• Ability to adapt to changes in procedures and assignments.
• Ability to establish working relationships at all organizational levels.
• Have expert knowledge and understanding of federal personnel rules and regulations including the Foreign Affairs Manual Volume III (FAM-Personnel).
• Ability to accurately manage taskers and assignments.
• Ability to disseminate information and/or requests to all office personnel and compile responses.

To apply, send your resume to Please include the position title in the subject line.
Quality Support, Inc. is an Equal Opportunity / Affirmative Action employer.
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