Management Analyst

Location: 
Portsmouth, New Hampshire
Level/Salary Range: 
TBD
HR Contact: 
Saima Beaulieu
Job Category: 
Exempt
Security Clearance Required: 
Secret
Position Type: 
Full Time
Summary: 

This position will be tasked with performing quality assurance activities on the prime contractor’s production and performance. This position will require someone who is detail-oriented, as there may be a requirement to review and analyze contractual invoices, monthly status and quality reports as it pertains to the current Incentive/Disincentive program.

Qualifications: 

Candidate must have the ability to:

• Identify and document contracting issues and develop contract improvement initiatives.
• Collaborate with the primary contractor and GTMs in the development, implementation and oversight of centralized contract tracking and reporting on all quality assurance activities and findings.
• Assists the government with identifying actual and potential conflicts in contract requirements and provide recommendations for remedy.
• Participate in relevant management meetings and workgroups to support objectives
• Facilitates Quarterly Quality Reviews (QQRs) and other formal quality-related reviews.
• Develops and maintains NVC and KCC procedures for quality assurance, inspection throughout the VSS support contract lifecycle.
• Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with programs throughout the VSS support contract lifecycle.
• Coordinates ongoing internal primary contractor contract evaluations.
• Design, evaluate, approve, and recommend FR operator certification to USG based on quality assurance assessments.
• Conducts quality assurance assessments via on site and desk review processes.
• Establishes risk assessment methodologies and oversees the risk assessment process.
• Establishes Technical Monitoring Plans (TMPs), performs monitoring, and tracks the progress of corrections/issue resolution.
• Provides support and technical assistance to the COR, GTMs and other USG staff with the primary contractor related contracting and procurement responsibilities.
• Reports on the primary contractor contract information and contract lifecycle activities.
• Assists with maintenance of contract COR Working files on the NVC and KCC shared network drive and other assigned functions to assist the COR, A/COR and GTMs. Establishes methodologies to track incoming work and throughput and prepares briefing material to show any changes in inputs and outputs.
• Assists with implementation and maintenance of incentive/disincentive program with prime labor contractor.
• Maintain confidentiality of information and insight obtained while performing job duties. Will require signing and adhering to Non-Disclosure Agreement throughout the VSS support contract lifecycle.
• Other duties as assigned.

Education / Experience Required: 

• Bachelor’s Degree (advanced degree preferred), and/or;
• Three (3) years of experience monitoring federal government contracts or direct knowledge and understanding of consular contracts, regulations
• Three (3) years of written and oral communications in an office environment related to visa work, including;
• Three (3) years of policy development, international relations, intelligence community, legal, and/or foreign service,;
• Proficient utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook

Additional Experience: General experience with Visa operations is recommended as additional duties can be assigned in addition to the responsibilities listed.

To apply, send your resume to HR@qualitysupport.com. Please include the position title in the subject line.
Quality Support, Inc. is an Equal Opportunity / Affirmative Action employer.
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