Management Analyst

Portsmouth, New Hampshire
Level/Salary Range: 
HR Contact: 
Saima Beaulieu
Job Category: 
Security Clearance Required: 
Position Type: 
Full Time

This position will be tasked with performing quality assurance activities on the prime contractor’s production and performance. This position will require someone who is detail-oriented, as there may be a requirement to review and analyze contractual invoices, monthly status and quality reports as it pertains to the current Incentive/Disincentive program.


Candidate must have the ability to:

• Identify and document contracting issues and develop contract improvement initiatives.
• Collaborate with the primary contractor and GTMs in the development, implementation and oversight of centralized contract tracking and reporting on all quality assurance activities and findings.
• Assists the government with identifying actual and potential conflicts in contract requirements and provide recommendations for remedy.
• Participate in relevant management meetings and workgroups to support objectives
• Facilitates Quarterly Quality Reviews (QQRs) and other formal quality-related reviews.
• Develops and maintains NVC and KCC procedures for quality assurance, inspection throughout the VSS support contract lifecycle.
• Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with programs throughout the VSS support contract lifecycle.
• Coordinates ongoing internal primary contractor contract evaluations.
• Design, evaluate, approve, and recommend FR operator certification to USG based on quality assurance assessments.
• Conducts quality assurance assessments via on site and desk review processes.
• Establishes risk assessment methodologies and oversees the risk assessment process.
• Establishes Technical Monitoring Plans (TMPs), performs monitoring, and tracks the progress of corrections/issue resolution.
• Provides support and technical assistance to the COR, GTMs and other USG staff with the primary contractor related contracting and procurement responsibilities.
• Reports on the primary contractor contract information and contract lifecycle activities.
• Assists with maintenance of contract COR Working files on the NVC and KCC shared network drive and other assigned functions to assist the COR, A/COR and GTMs. Establishes methodologies to track incoming work and throughput and prepares briefing material to show any changes in inputs and outputs.
• Assists with implementation and maintenance of incentive/disincentive program with prime labor contractor.
• Maintain confidentiality of information and insight obtained while performing job duties. Will require signing and adhering to Non-Disclosure Agreement throughout the VSS support contract lifecycle.
• Other duties as assigned.

Education / Experience Required: 

• Bachelor’s Degree (advanced degree preferred), and/or;
• Three (3) years of experience monitoring federal government contracts or direct knowledge and understanding of consular contracts, regulations
• Three (3) years of written and oral communications in an office environment related to visa work, including;
• Three (3) years of policy development, international relations, intelligence community, legal, and/or foreign service,;
• Proficient utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook

Additional Experience: General experience with Visa operations is recommended as additional duties can be assigned in addition to the responsibilities listed.

To apply, send your resume to Please include the position title in the subject line.
Quality Support, Inc. is an Equal Opportunity / Affirmative Action employer.
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