Visa Liaison Officer - Washington, DC

Location: 
Washington, DC
Level/Salary Range: 
TBD
HR Contact: 
Cindy Seidel
Job Category: 
Non-Exempt
Security Clearance Required: 
Top Secret
Position Type: 
Full Time
Summary: 

Quality Support, Inc. is seeking a Visa Liaison Officer for our Government Client in Washington, DC.  Successful Candidates must possess an ACTIVE Top Secret Clearance to be considered for this position. 

Duties/Requirements/Qualifications: 
  • Manage individual portfolios by region and/or policy issue.  The Government Managers assign portfolios and may change subjects or portfolios as required. 
  • Conduct research on visa cases and policy issues by gathering information from a variety of sources, including but not limited to: visa applications, supporting documents, the internet, telephone calls, and government, commercial, FAM, and open source databases. 
  • Write recommended findings in a clear and concise manner that summarizes the information gathered and identified during research. 
  • Manage approval and clearance process of documents or deliverables independently. 
  • Draft complex correspondence, regulations, reports, and other documents for internal and external use. 
  • Articipate in consular outreach activities including, but not limited to:  travel shows, professional meetings and conferences, and university events, and interagency meetings. 
  • Utilize phone and email to resolve questions with applicants and others.
  • Data enter and look up files as required.
  • Answer and resolve inquiries from consular officers, visa applicants and their representatives or agents. 
  • Assist the Government with Congressional, Headquarters, and White House inquiries, complaints, and service issues. 
  • Liaise in-person, via email, and phone with embassies, consulates, and other high-level foreign country personnel.
  • Assist in training Visa Assistants, Specialists, and other new staff members in the essential job functions, helping to constantly improve the training processes and procedures.  
  • Provide support for special projects, including, but not limited to, support for conferences, meetings, representational events or bilateral delegations.  
  • Serve as back-up to the other liaison officers in their absence as designated. 
  • Available for telework when allowable and requested by Government Managers.   

 

Education / Experience Required: 
  • Bachelor’s Degree (advanced degree preferred), and;
  • At least 4 years of written and oral communications in an office environment, including;
  • At least 2 years of policy development, international relations, legal, and/or foreign service, including; 
  • Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook.
To apply, send your resume to HR@qualitysupport.com. Please include the position title in the subject line.
Quality Support, Inc. is an Equal Opportunity / Affirmative Action employer.
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