Visa Liaison Officer - Washington, DC

Washington, DC
Level/Salary Range: 
HR Contact: 
Cindy Seidel
Job Category: 
Security Clearance Required: 
Top Secret
Position Type: 
Full Time

Quality Support, Inc. is seeking a Visa Liaison Officer for our Government Client in Washington, DC.  Successful Candidates must possess an ACTIVE Top Secret Clearance to be considered for this position. 

  • Manage individual portfolios by region and/or policy issue.  The Government Managers assign portfolios and may change subjects or portfolios as required. 
  • Conduct research on visa cases and policy issues by gathering information from a variety of sources, including but not limited to: visa applications, supporting documents, the internet, telephone calls, and government, commercial, FAM, and open source databases. 
  • Write recommended findings in a clear and concise manner that summarizes the information gathered and identified during research. 
  • Manage approval and clearance process of documents or deliverables independently. 
  • Draft complex correspondence, regulations, reports, and other documents for internal and external use. 
  • Articipate in consular outreach activities including, but not limited to:  travel shows, professional meetings and conferences, and university events, and interagency meetings. 
  • Utilize phone and email to resolve questions with applicants and others.
  • Data enter and look up files as required.
  • Answer and resolve inquiries from consular officers, visa applicants and their representatives or agents. 
  • Assist the Government with Congressional, Headquarters, and White House inquiries, complaints, and service issues. 
  • Liaise in-person, via email, and phone with embassies, consulates, and other high-level foreign country personnel.
  • Assist in training Visa Assistants, Specialists, and other new staff members in the essential job functions, helping to constantly improve the training processes and procedures.  
  • Provide support for special projects, including, but not limited to, support for conferences, meetings, representational events or bilateral delegations.  
  • Serve as back-up to the other liaison officers in their absence as designated. 
  • Available for telework when allowable and requested by Government Managers.   


Education / Experience Required: 
  • Bachelor’s Degree (advanced degree preferred), and;
  • At least 4 years of written and oral communications in an office environment, including;
  • At least 2 years of policy development, international relations, legal, and/or foreign service, including; 
  • Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook.
To apply, send your resume to Please include the position title in the subject line.
Quality Support, Inc. is an Equal Opportunity / Affirmative Action employer.
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