Federal Communications Commission

Transit Subsidy Support
July 1996 - September 1998

Quality Support provided FCC employees with processing services for their Metro subsidy program. We had sole responsibility for onsite FCC customer interface and the maintenance of the FCC Transit Subsidy PARADOX database.

Executive Transportation Services/Driver Support
July 1996 - September 1998

Quality Support, Inc. provided the FCC Chairman, commissioners, and other executive staff with transportation services utilizing government-provided staff cars. We also provided courier services for the pick-up, safeguarding, and delivery of classified documents. Additionally, we provided heavy truck operating services to support FCC supply, equipment, warehouse, and logistical requirements.

Database Design, Facilities, Logistics and Service Desk Support
July 1996 - September 1998

Supporting the Operations and Management Division, we coordinated the FCC on-site facilities, administrative and logistical support requirements. We also assisted in the design of the database created to capture remote facilities, administrative, and logistical work requests, and documented and tracked all work and related supply and service requests through to completion. We also maintained and reported critical statistical data for the FCC’s senior management.

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