Management Analyst III - Portsmouth, NH

QSI is seeking a Management Analyst III for our Government Client in Portsmouth, New Hampshire.  This position will require leadership, analytical, and management experience to assist the Contracting Officer’s Representatives (CORs) and their leadership in monitoring the contractor’s production and performance, while concurrently assisting the site lead with management functions.  This position will require someone who is detail-oriented, as there may be a requirement to review and project costs, analyze monthly status and quality reports as it pertains to the current Incentive/Disincentive program, and to assist the government team in identifying and defining new requirements and processes within the context of the contract. 

*Note:  Candidate must possess an ACTIVE DoD Secret Security Clearance.*

Location
Portsmouth, NH
Level/Salary Range
Mid to Senior/Negotiable
HR Contact
Cindy Seidel
Job Category
Non-Exempt
Security Clearance Required
Secret
Position Type
Full Time
Duties/Requirements/Qualifications
  • No less than five years’ experience in management, which can include work in a Quality Management-related field supporting quality assurance/control methods, principles, and practices, including statistical analysis and sampling techniques, developing processes and procedures, and/or contract oversight and monitoring functions or in a project management related field, to include planning of projects, liaising with stakeholders to determine scope, estimation of costs, personnel involved, scheduling of tasks and executing the project plan through its phases.  
  •  The position is required to include comprehensive knowledge of the full range of principles, concepts, and methodology related to one or more quality assurance functional programs and considerable skill in applying this knowledge to innovate, plan, and oversee the completion of a variety of complex work assignments within the parameters of the contract. 
  • Experience monitoring federal government contracts (project/contract management, former USG COR, etc.), contract administration, or direct knowledge and understanding of consular contracts, regulations, and processes is preferred.  Ability to interpret and apply complex regulatory material and basic knowledge and understanding of the laws, rules and regulations pertaining to eligibility for and issuance of a U.S. immigrant visa is required. 
  • The NVC requires an individual with the ability to achieve quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, incentive, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change. 
  • The incumbent must also be able represent the office in meetings, workshops or conferences relating to his or her assigned portfolio and/or general visa processing as necessary.  Travel may be required.
  • Serve as a senior advisor on all issues concerning assigned programs and provides coordination and management functions in support of subordinate staff
  • Identify and document contracting issues and develop contract improvement initiatives
  • Collaborate with the primary contractor and GTMs in the development, implementation and oversight of centralized contract tracking and reporting on all quality assurance activities and findings
  • Assist the government with identifying actual and potential conflicts in contract requirements and provide recommendations for remedy
  • Independently initiate actions, resolve issues, formulate methods and procedures for accomplishment of assigned functions, and to establish and meet milestones.
  • Participate in relevant management meetings and workgroups to support objectives
  • Oversee the development of pilot projects to ensure conformance with contract requirements
  • Assist in maintaining quality control for other MAII and MAI submissions of deliverables to the government, including adherence to deadlines, drafting and formatting requirements, and substantive content.  Engage in active performance management on behalf of the Supervisory MAIII
  • Facilitate Quarterly Quality Reviews (QQRs) and other formal quality-related reviews.
  • Develop and maintains NVC and KCC procedures for quality assurance, inspection throughout the VSS support contract lifecycle
  • Coordinate ongoing internal primary contractor contract evaluations.
  • Conduct quality assurance assessments via on site and desk review processes.
  • Establish risk assessment methodologies and oversees the risk assessment process.
  • Establishes Technical Monitoring Plans (TMPs), performs monitoring, and tracks the progress of corrections/issue resolution
  • Provide support and technical assistance to the COR, GTMs and other USG staff with the primary contractor related contracting and procurement responsibilities
  • Reports on the primary contractor contract information and contract lifecycle activities.
  • Assists with maintenance of contract COR Working files on the NVC and KCC shared network drive and other assigned functions to assist the COR, A/COR and GTMs.
  • Establishes methodologies to track incoming work and throughput and prepares briefing material to show any changes in inputs and outputs.
  • Assists with implementation and maintenance of incentive/disincentive program with prime labor contractor.
  • Actively manage the QSI Management Analyst team to meet mission goals.  The Contractor shall conduct management activities, including, but not limited to the following: 
  • Assist with the preparation of contract modification requests.
  • Monitor burn rates.
  • Review invoices for accuracy prior to USG review and acceptance.
  • Assist COR, A/COR and GTMs with contract guidance.
  • Assist with maintenance of contract files.
  • Provide briefings and reports findings on quality measurements, reviews, and compliance matters.
  • Support the COR, A/COR and GTMs performing quality assurance surveillance functions and provide advice, recommendations, and documentation.
  • Assist with contract close outs.
  • Assist with financial audits, compliance reviews, and related activities.
  • Train QAS staff on oversight procedures and transfer responsibilities, when and if required, to the Government staff.
  • Escalate issues and/or contract violations to USG staff quickly and accurately.
  • Assist the USG with Contractor Performance Assessment Reports (CPARs) evaluations.
  • Other duties as assigned.
Education / Experience Required
  • Bachelor’s Degree (advanced degree preferred), or;
  • Five (5) years of experience monitoring federal government contracts or direct knowledge and understanding of consular contracts, regulations
  • Four (4) years working in Quality Management-related field or Project Management related-field
  • Four (4) years of written and oral communications in an office environment, including;
  • Four (4) years of policy development, international relations, intelligence community, legal, and/or foreign service;
  • Comprehensive knowledge of a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook

Additional Experience:  General experience with Visa operations is recommended as additional duties can be assigned in addition to the responsibilities listed.