Visa Liaison Officer - Washington, D.C.

QSI is seeking a Visa Liaison Officer to work for our Government Client in Washington, D.C. The Visa Liaison Officer provides support to the Government by performing information functions, analysis, policy development, and accountability functions and prepares letters, reports and specialized correspondence with high attention to detail and accuracy.  The contractor may be assigned to any of the VO offices.  A Government manager will provide day-to-day oversight and direction. 

Washington, D.C.
Level/Salary Range
Starting $90K
HR Contact
Subrina Miles
Job Category
Security Clearance Required
Top Secret (may require SCI)
Position Type
  • Act as a liaison with other visa-related DOS bureaus and USG agencies, such as:
    • The Department of Homeland Security (DHS) and subcomponent agencies such as Customs and Border Protection (CBP).
  • Assist in the administration of CA/VO/F functions:
    • Effectively and confidently communicate with the VO/F, VO/L, Posts, and DHS/CBP interlocutors.  This includes ensuring that CBP is aware of VO interests and equities, and notifying VO of CBP policy, procedural, operational, and personnel updates that may impact VO equities.
    • When VO requires a point of contact at CBP, the liaison officer will attempt to locate the appropriate CBP stakeholders and arrange meeting locations and necessary technological support. 
  • Draft written products such as letters and memoranda that are responsive to requests, include the input of interested offices, and require minimal revision. 
  • Receive, track, and process incoming US-VISIT, passport waiver, CBP ineligibility review, and interagency meeting requests. 
    • US-VISIT - Correctly search consular databases and all other relevant records to accurately vet and prepare requests.  Draft and clear action memos for the US-VISIT exemption requests in a timely manner.  Once approved, accurately enter the exemption codes into CCD.  Liaise with Protocol, posts, CBP, and regional bureaus as needed for last minute questions, changes, and requests.
    • Passport Waiver Requests – Respond to posts’ questions concerning procedures related to DHS authorization of passport waiver requests.  Handling the processing of specific requests for waivers of passports, acting as the liaison to CBP/OFO for all requests for consideration.  Assist posts in gathering required information in order for CBP to consider such requests.  Coordinate and track waiver requests to CBP/OFO to ensure they are adjudicated and responses sent back to posts in a timely manner, using Microsoft Excel.
    • CBP Hit Review – Correctly advise VO and posts on CBP TECS/CLASS hits to help clarify underlying derogatory information, help coordinate review of legal sufficiency, and track and coordinate requests for CBP review and/or modification in accordance with VO policy and procedures.
  • Train new visa liaison officers and other personnel regarding all of the above, as assigned. 
  • Arrange for proper disposal of sensitive information in accordance with Department guidelines.
  • Other duties as assigned.
Education / Experience Required
  • Bachelor’s Degree (advanced degree preferred), and;
  • At least 4 years of written and oral communications in an office environment, including;
  • At least 2 years of policy development, international relations, legal, and/or foreign service, including;
  • Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook.